Experiencing inAtalent, Volunteer Perspective – Utsav Kataria

In the summer of 2018, my grandpa was visiting us. Being away from India, he was connected with his friends mainly through WhatsApp. Many times, he had issues with adding contacts, deleting downloaded videos, browsing websites, and more. When he asked for my help, I tried to learn as much as I could to teach him how to use his phone efficiently, and to help him grow his knowledge on technology as a whole. The smile and joy on his face, whenever I helped him, was my motivation to find other opportunities where I could help other seniors just like him. That was when I came across the wonderful organization, InATalent, through where I could do exactly the same!

On my first day of volunteering at the Sunnyview Senior Center, I was a little nervous as I did not know what to expect. Guess What: A senior handed me her flip phone to delete some pictures. I have a smartphone and had never used a flip phone before. It took me a good ten minutes to figure out how to navigate through the menu with multiple clicks of buttons. It felt like forever, but finally, I was able to help her. She was ecstatic because this issue had been troubling her for weeks. My first experience showed me that performing such a small action can make such a big difference in someone’s life. Since then, my interest in technology has grown and I have volunteered several more times. Each time, I enjoy it even more than the last. Despite being in their 70s and 80s, all the seniors I have encountered have great enthusiasm to learn. A huge takeaway for me from this experience is: Age is no bounds to learning. 

By providing the help for technology, many seniors are able to connect themselves with their friends and family. I plan to continue volunteering for InAtalent for years to come as it gives me a sense of pride, accomplishment, and pleasure!

-Utsav Kataria

July 22,2019

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